Returns & Exchanges
At McKillans, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
2
Prepare Your Package
Place the unworn items with original tags attached into the original shipping box or a similar secure mailer.
3
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing